There are no refunds for Concierge purchases. Please make sure you understand what you are purchasing (1 credit, five or more credits, or a recurring subscription package).
Concierge Credits expire 6 months after purchase. But that won't matter because we'll get your project done LONG before then!
If you are purchasing a subscription to Concierge Services, you may move up the date of your subscription renewal if you would like to use your hours in fewer than three months.