This session is about turning “I am all over the place” into a clear client journey that lives inside Simplero. We map how people find you, what they get for free, what they buy first, and what comes next, then translate that into lists, tags, products, spaces, and automations. You learn where each part of your business belongs in Simplero and what should be automated versus manual. You leave with a visual journey map and a concrete plan for cleaning up the chaos.